Office Manager

Office Manager (Contract)
Strategic Business Unit - Community Care Information Management

Location: Toronto (Downtown)
Position Type: Contract - requires Incorporation
Duration: 6 Months (with 3 possible 6-month extensions)
Pay Range: Based on experience
Positions available: 1
Per Diem: $350
No CCIM vendors please

Background
Since 2005, Community Care Information Management (CCIM) has played a critical role in improving the health care system for providers, residents and consumers across the Long-Term Care (LTC), Community Mental Health &Addictions (CMH&A), Community Care Access Centres (CCACs), Community Support Services (CSS) sectors and, more recently, Small & Complex Continuing Care Hospitals (SCCH) and Community Health Centres (CHC). The implementation of common assessment tools and business systems solutions along with two integration initiatives enables access to standardized information for evidence-based care planning, operational improvements, and funding decisions that directly support the delivery of better health care to clients at home and in our communities.

Assignment Requirements
The Office Services Manager is a valued member of the Strategic Business Function team and is accountable to ensure that the organization has the most suitable working environment for its contractors and their activities. The office manager is responsible for the management of the work environment services and processes that support the core business projects of the program, by focussing on using best practices to improve efficiency and control operating costs.

This role requires an organized and detailed-oriented mind set. The individual in this role will play an integral role managing and defining systems and processes and will need to follow-through and be able to manage multiple accountabilities at any given time.

This position will require some travel within the city (transportation not required), and occasional flexible work hours.

This role will include the following functions:
· Ensure the CCIM program has a suitable working environment to support current and projected contractor staff compliment (current number of staff is 370)
· Plan and manage all space and office configurations to maximize the effective use of physical resources, which may include new locations or re- re-organizing current premises
· In conjunction with Finance ensure that proper procurement procedures are in place and followed for the purchase/lease of all office supplies and equipment
· Provide leadership and manage a team of 4 to 6 direct reports including the CCIM program Office Co-ordinators
· Managed CCIM program floor plans, office equipment needs, phone directories and contact lists on an ongoing basis
· Accountable for ensuring appropriate office procedures in place in regards to emergency response, fire wardens, first aid readiness and pandemic planning
· Establish strong relationships with external stakeholders such as MOHLTC, building landlords and maintenance, Transfer Payment Agencies
· Ensure proper office security and risk management strategies, policies and procedures are in place

Minimum Requirements
· 8 - 10 years experience in managing multiple office locations with more than 300 resources.
· Excellent interpersonal skills with a collegial approach when working in teams.
· Organization and systematic thinking.
· Exceptional attention to detail with a focus on professionalism and punctuality
· (Basic knowledge of IT (printers, copiers, computers) helpful; comfort interacting with IT departments required.)
· Must be prepared to work flexible hours as the seasons and work load require
· Ability to organize and prioritize multiple tasks
· Ability to work in a fast-paced environment that changes rapidly to fit the needs of the organization
· Proficiency in MS Word, Excel, Outlook, and PowerPoint
· Diploma or Degree in Business Administration or equivalent working experience

Working Relationship
This position will report to the Executive Lead, Strategic Business Function, CCIM.